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At
SuperValueVitamins.com, your complete satisfaction is our No. 1
priority and we are continually striving to provide excellent customer
service to each of our customers. We welcome your feedback and encourage
you to send us your comments!
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| How
To Order: |
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1)
Online:
Order
online anytime, 24 hours per day — it is simple, safe and easy
as 1-2-3!
Just follow these 3 simple steps:
1.
Select Items to Purchase
Select the desired product and quantity then click "Buy",
and continue shopping. To view all of the items you have selected
to purchase, click on the "Shopping Cart" at the top
of the page.
2. Checking Out
When you are ready to complete your purchase, click the "Checkout"
button and follow the simple step-by-step instructions.
3. Payment
Finally, fill in your payment information and shipping information.
Your order number and invoice will appear and we will email you
a copy shortly thereafter.
If you have any problems or special orders, please contact us!
2)
Toll-Free Telephone:
Orders may be placed by calling our Toll-Free Order Hotline
at 1-866-966-1900 (Monday-Friday from 9am-5:30pm and Saturday
9am-5:00pm EST). There are no long distance charges for using our
toll-free line.
3) Fax:
Fax your order to SuperValueVitamins.com anytime at (941) 954-1929.
Be sure to include your shipping address, credit card number, expiration
date and name as it appears on the credit card.
4)
E-Mail:
E-mail orders can be sent to our Order Desk at custservice@supervaluevitamins.com.
5) Mail Order:
Mail your order to SuperValueVitamins.com along with your form of
payment (credit card information, check or money order) to:
SuperValueVitamins.com
1461 Main Street
Sarasota, Florida 34236
Attention: Order Department
Mail
orders paid with a credit card usually go out within 1 business
day of receipt of order. Please include credit card number and expiration
date, correct billing address, and signature. Mail orders paid with
a personal check are held for shipment until after check clears
(usually about 1 week after order is received).
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| Payment
Options: |
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We
accept the following credit cards and payment options: |
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·
Mastercard
· Visa
· American Express
· Discover
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Pre-payment
of orders by credit cards is required for online, telephone and fax
orders. C.O.D. orders are not available.
For orders placed by mail, we accept money orders, certified bank
checks, and personal checks (will be held for clearance before order
is shipped). All payments in U.S. funds. |
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Sales
Tax:
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Florida
has no sales tax on vitamins and nutrition products. All other USA
and International destinations are not charged sales tax on purchases.
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| Return
Policy: |
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SuperValueVitamins.com
offers a conditional 30-day money-back guarantee on all products.
You may return any unopened product within 30 days of receipt of the
shipment for full refund (shipping costs will not be refunded). You
must contact us for a Return Authorization (RA) before returning any
products.
Defective Products:
In the unlikely event that you receive merchandise that is defective,
notify our Customer Service department within ten (10) days of purchase
for replacement of your defective product.
Damaged Products:
If your order is damaged during shipping, the customer must first
contact the carrier immediately to advise of the damaged products.
It is the responsibility of the customer to verify the condition of
each shipment upon receipt. |
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| Satisfaction
Guarantee: |
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SuperValueVitamins.com
is the best place to buy your vitamins and nutrition products. We
stand behind our products and guarantee your satisfaction with every
order.
We
guarantee our products.
SuperValueVitamins.com promises to deliver high-quality products,
in good condition, to your door. If, for any reason, your shipment
is not satisfactory, we will gladly replace it or refund your money
(excluding shipping charges). Simply return your merchandise with
the original paperwork and packaging within 30 days of receiving
your order. We promise to process your request in a timely manner.
We
guarantee first-class customer service.
SuperValueVitamins.com is committed to making you happy and satisfied.
If you have any questions or concerns regarding our products or
services, please contact our Customer Service department by email
at custservice@supervaluevitamins.com,
or by calling our toll-free hotline. We will respond to or acknowledge
your inquiry within one business day.
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| Privacy: |
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At
SuperValueVitamins.com, we are committed to protecting your privacy.
Your privacy is very important to us. Information gathered at this
web site is used to fulfill your order only, and is NEVER shared with
any other organization or company. Please read
our complete Privacy Policy for more details
about our commitment to your privacy. |
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| Disclaimer: |
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Information
and statements presented on this site have not been evaluated by the
U.S. Food and Drug Administration, and are not intended to diagnose,
treat, cure, or prevent any condition or disease. Always consult a
physician or health care provider before taking any nutritional, herbal,
dieetary or homeopathic supplement. Please read all product packaging
carefully before using.
Prices listed on this website are subject to change without notice.
While we strive for accuracy, Super Value Vitamins is not responsible
for typographical errors that may appear on this website. |
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